Communications Company

"Our company acquired a new business and we needed to quickly take over their billing operations. The bill production was a manual operation. It occurred monthly and involved two days of merging detail and summary statements by hand for each of 2000 accounts, then folding, stuffing, posting, and mailing. It was a tedious task to say the least! The folks at MailXstream were terrific. I called them asking for help only a week before our next billing cycle, sent them some sample files, and they did the rest. This was not a “run-of-the-mill job”. It involved four separate print streams that needed to be merged together. Lastly, they had to add an in-line newsletter to every package. It was a testament to the flexibility and quickness of the MailXstream system and customer service. On billing day, we uploaded the files and watched the process happen. Our bills were automatically merged, sorted, batched, printed, intelligently machine inserted, and mailed. It was a relief to our staff to eliminate the in-house manual effort."

National Wholesale Parts Distributor

"We have been stuffing envelopes with invoices daily for 15 years. We only do 200 documents per day, but we'd much rather have the person who does this spend her time on something that will add value for our company. Now with MailXstream, we simply use our report writer to create our invoices and upload them to our page. It takes two minutes instead of 45, and saves in many other ways as well (printing, stocking supplies, toners, printer repairs, postage, postage meter rental)."

Major Investment Services Corporation - Back Office Accounting Services

A provider of "back-office" services for Investment Advisory Companies had developed a new reporting system to generate monthly investment performance statements with pie charts and graphics. They were developed in PDF format with the intention of routing them to clients electronically, but before they knew it, they were printing and hand stuffing statements because most clients still wanted paper. MailXstream provided a way for their systems group to easily automate the upload of documents for print-to-mail, eliminating manual printing and mailing. We also provide a proofing function to the client services group, allowing them to double check data since some of it is manually entered into the system. MailXstream gathers all statements uploaded over the course of several days and runs them together, house-holding multiple accounts destined to the same address into one package. MailXstream functionality has become a vital support system in their business of communicating with Clients.

Regional Business VOIP Company

"We use a billing platform that is integrated with Crystal Reports for the generation of all customer billing. We provide many clients with electronic billing services, but there are still some who wish to receive their bills in paper form. MailXstream accepts the same format bills that we publish to our e-billing server and then preps and processes them for print-to-mail. It's simple and effective."

Custom Print and Mail Services Provider

"For clients who generate their variable length print-to-mail in the form of postscript or PDF, MailXstream gives us a means of offering a quick solution and a short setup. Custom project development and programming processes that we normally use are overkill for such projects, and we're glad to have this alternative available. It's quick and simple for all involved, yet meets all of our own production quality standards for speed, project management communication, production interfaces and even provides integrated customer status notifications. MailXstream operates as our IT arm for these projects and handles all aspects of mail-stream processing and preparation, and then bi-passes our own systems and securely routes production-ready mail-streams to our print and mail facility."